Kyle Rayner
- Total activity 2
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 0
Articles
Recent activity by Kyle Rayner-
Which AWS Permissions are needed for WFM & Amazon Connect Integration
The article outlines necessary AWS permissions for Workforce Management (WFM) integration with Amazon Connect, including S3 bucket permissions (s3:GetObject, s3:ListBucket) for accessing reports, A...
-
What are the available dialer modes?
Dialer modes refer to the strategies the software uses to initiate outbound calls to customers. Each mode caters to different campaign requirements, balancing agent productivity, compliance, and cu...