FAQ
-
Which AWS Permissions are needed for WFM & Amazon Connect Integration
The article outlines necessary AWS permissions for Workforce Management (WFM) integration with Amazon Connect, includ... -
What are the available dialer modes?
Dialer modes refer to the strategies the software uses to initiate outbound calls to customers. Each mode caters to d... -
User roles and permissions
Organization administrator As an organization administrator (org admin), you are responsible for configuring your...
Can't find What You're Looking For?
Have you any question which is not answered?